Refund policy

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days of receipt of your returned item(s).

Late or missing refunds (if applicable)
If you haven’t received a refund yet and we have notified you at least 7 days ago that a refund would be processed to you, first double check your bank account or contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
info@cookiecuttershop.com.au.